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Fees and Coverage

Eye Exam

Why This Is Important To Know

If you are seen by your Doctor of Optometry and:

  • There is no coverage under your plan contract, or
  • Your coverage has run out because you have exceeded the yearly limit of your plan, or
  • Your Doctor of Optometry’s fees for a procedure exceed the amount your plan allows, or
  • Your coverage has expired and you will be responsible for payment of the treatment.

Please note

There are times when we are not able to accommodate additional testing such as a Visual Field test during the same day of your Full Examination due to varying staff schedules. These additional tests are usually performed on specific days and are regarded as a separate fee from the full examination

Eye Examination fees and coverage


Eye examination fees vary by age group and type of diagnostic testing required. Typically, a full health eye examination for an adult ages 19-64 at our office is $140.00 and children under the age of 19 are covered by BC Medical for exams only with a valid & active BC Health Services Card. Our staff will be happy to provide more detailed information, based upon your needs. We strive to make our comprehensive, professional eye care accessible to all of our patients.


Regarding BC Medical Services Plan Coverage for eye examinations: BC seniors who are 65 or more years of age have partial coverage for most eye examinations through the BC Medical Services Plan (BC MSP). In most cases, children through age 18 have full coverage for preventive eye examinations through BC Medical (MSP). Regardless of age, almost all residents of BC are eligible for partial BC MSP coverage if an eye or general health problem or medical reason is detected during the examination, but this cannot be confirmed prior to assessment. Unfortunately, BC MSP does not cover preventive eye care for most adults 19-64 years of age.


Patients are required to pay, on the day of service, for any portion of their examination fees which are not covered by BC MSP. We will bill BC MSP directly for any services for which you are eligible, if you have a current BC Health Care Card or the new BC Services Card. We are also able to bill directly for examinations covered by RCMP and Department of Veterans Affairs. Unfortunately we are no longer able to direct bill for active Canadian Forces members, however we do supply a receipt for the member to submit for potential reimbursement.


We are able to also direct bill a small amount of extended health companies online. (Please see a list of companies below) If the company you use is not one of the few that we can bill directly, we will provide you with receipt of your payment to us so that you can apply for reimbursement according to your coverage.


You the patient are responsible for any, and all, parts of the treatment fee that is not covered by your insurance plan or BC Medical Services Plan. To be able to direct bill the companies below, your plan’s Policy number and ID number card must be brought to your appointment, we must be notified of your coverage upon checkout, and we must know if you have any secondary coverage or if your visit is WCB, ICBC or accident related.


Please ask our staff about this for more information if you have any questions.


We welcome individuals with BC Social Services (Ministry of Human Resources), First Nations Health Authority (Status card) and Department of Veteran Affairs (Canada) coverage to schedule appointments. We will assist you in obtaining approval for coverage of your eye examination and/or eyewear.
However, please be aware that most organizations have strict guidelines regarding the timeline for examinations and replacement of glasses.



We are able to also direct bill a small amount of extended health companies online. (Please see a list of companies below) If the company you use is not one of the few that we can bill directly, we will provide you with receipt of your payment to us so that you can apply for reimbursement according to your coverage. You the patient are responsible for any, and all, parts of the treatment fee that is not covered by your insurance plan or BC Medical Services Plan. To be able to direct bill the companies below, your plan’s Policy number and ID number card must be brought to your appointment, we must be notified of your coverage upon checkout, and we must know if you have any secondary coverage or if your visit is WCB, ICBC or accident related.

Please ask our staff about this for more information if you have any questions.

Companies we may be able to direct bill on your behalf:
(Via our online portals)



We are able to also direct bill a small amount of extended health companies online. (Please see a list of companies below) If the company you use is not one of the few that we can bill directly, we will provide you with receipt of your payment to us so that you can apply for reimbursement according to your coverage. You the patient are responsible for any, and all, parts of the treatment fee that is not covered by your insurance plan or BC Medical Services Plan. To be able to direct bill the companies below, your plan’s Policy number and ID number card must be brought to your appointment, we must be notified of your coverage upon checkout, and we must know if you have any secondary coverage or if your visit is WCB, ICBC or accident related.

Please ask our staff about this for more information if you have any questions.

Pacific Blue Cross Chamber of Commerce Maximum Benefit Johnston Group Green Shield SSQ Cooperators Equitable Life Canada Life DA Townley Empire Life GroupHEALTH

Contrary to popular belief our staff does not know which optical procedures or products are covered under your extended healthcare plan, and which are not. Your extended healthcare plan is a contract that exists solely between you and your insurance company. You, the patient, are responsible for educating yourself about such things as:

  • Examinations, glasses or other products that are covered by your plan
  • To what extent or percentage of the actual cost they are covered
  • Annual maximums, procedure maximums within your plan

If you do not already have information that explains your benefits, you may want to ask your employer how your particular plan operates. Extended Insurance carriers consider the details of your plan to be a private matter since the Privacy Act was introduced in 2004, and will not provide information about your plan to a Doctor of Optometry or Optometric staff.

Legal Notice

The information below applies to all the information contained on the langfordoptometrists.com Website.

The users of this Website agree to comply with the terms set out below.


TERMS OF USE

Langford Eyecare owns and operates a Website at langfordoptometrists.com (hereinafter referred to as the “site” or “Website”). Langford Eyecare® trademark except as otherwise noted on the site, which is accessible to all users (hereinafter referred to as the “user” or “users”). Refrain from using this Website unless you agree to comply with the conditions.

RISKS ASSOCIATED WITH INFORMATION

Information on this Website is intended for informational purposes only and has no contractual value. Langford Eyecare reserves the right to modify the content of this site. At any time, without prior notice. Langford Eyecare assumes no liability for errors or omissions in the content of this Website or for information reliability or completeness of said information.

Information published on this Website is based on marketing, statistical or commercial services or other sources the Langford Eyecare considers reliable and are the sole responsibility of their authors and not of Langford Eyecare. We do not assume any liability for the accuracy or completeness of said information and in no circumstance should this information be regarded as such. Opinions and information as presented on this site reflect our position as of the date of publication and are subject to change without notice.

UPDATING OF THE WEBSITE UNDER THE RESPONSIBILITY OF Langford Eyecare

Langford Eyecare, its employees and directors will not be liable for damages incurred as a result of the information published on this site, for the views and advice published, expressed or implied regardless of its nature.

Langford Eyecare expressly refuses any and all responsibility for the manner in which the user of the site may use the information contained, in any decisions that may be made and in the actions that may or may not be taken based on said information.

COPYRIGHT PROTECTION

Presentations made and contained on this site are the intellectual property of Langford Eyecare. Reproduction in whole or in part of this site on any other medium in prohibited without the express permission of Langford Eyecare.

User may solely use the information contained on this site for personal use. Reproduction in whole or in part of said information on paper may only be performed for personal use. Said information is not to be copied, distributed or transmitted to third parties nor may it be inserted in a document or other medium.

HYPERTEXT LINKS

The links to external Websites and their content shall not be prejudged and Langford Eyecare will in no way be held responsible for any direct or indirect prejudice that may result from gaining access to and usage of said sites.

CONFIDENTIALITY

Langford Eyecare draws the attention of the user to the fact that all communication transmitted through this Website remains in the public domain and not the private domain. OSI cannot accept responsibility for the security of the transmission of information.

The confidentiality and integrity of the information circulating over the internet cannot be ensured. Langford Eyecare cannot accept responsibility in the case that data contained on this site is intercepted.

Langford Eyecare site uses cookies. These cookies are small text files saved on the hard disk of a user's computer. These files are completely harmless and cannot contain viruses. These cookies are used to analyze visits to the site. Langford Eyecare calls upon Google Analytics to help track how users use the site. The number of visitors, path taken to access the site and length of each visit are measured. The cookies cannot, in any way, identify the user. All data is completely anonymous and compiled solely for the purpose of improving the site and tailoring the content to the needs of its visitors.

The person responsible for the protection of personal information is the owner of : Langford Eyecare

VIRUSES AND TECHNICAL GLITCHES

Langford Eyecare makes no representations that the content of this site is free of infections, viruses, worms, Trojan horses and/or other codes with contaminating or destructive properties. It is the user's responsibility to take protective measures.

Langford Eyecare DECLINES ALL RESPONSIBILITY IN THE EVENT OF ANY INTERRUPTION OR NON-AVAILABILITY OF THE SERVICE

Under no circumstances shall Langford Eyecare be held responsible for transmission errors of any sort, such as loss of or damage to data, or changes of any type whatsoever, including direct or indirect damage resulting from the use of the services provided on this site.

JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the province of British Columbia. Any dispute arising of this Agreement shall be brought before the court in the judicial district of Langford Eyecare's head office.
Address:
#105-814 Goldstream Avenue, Victoria, B.C. V9B 2X7;
Tel: (250) 474-4567.

PUBLISHING FIRM

Langford Eyecare
#105-814 Goldstream Avenue, Victoria, B.C. V9B 2X7
Tel: (250) 474-4567

Acceptance of the Privacy Policy

Thank you for visiting langfordoptometrists.com (the “Website”), provided to you by Langford Eyecare (“We”). We respect the privacy of every individual who visits the Website and are sensitive to privacy issues on the Internet. We believe it is important that you know how we deal with information received about you.

This privacy policy (the “Privacy Policy”) explains how we collect, use, disclose, and protect the personal information of our customers and Website users ("you"), describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Website is for general audiences and is not specifically targeted to or intended for use by children.

We will only use your personal information in accordance with this Privacy Policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes. Privacy laws in Canada generally define "Personal Information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person.

By accessing or using the Website, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set out in this Privacy Policy. We may modify or update this Privacy Policy from time to time; if we change this Privacy Policy in a manner that materially impacts your privacy rights, we will provide a notice to you. Your continued use of the Website or our services after any modification to this Privacy Policy will constitute your acceptance of such modification. However, when required by law, we will confirm your consent to the revised Privacy Policy terms. This Privacy Policy is incorporated into and considered a part of the Website Terms and Conditions of Use, located here


What information we collect

We collect and use several types of information from and about you, including:


How we collect the information

Information You Provide to Us

The information we collect directly from you may include:

Information We Collect While You Interact With Us Through Cookies and Other Automatic Data Collection Technologies
Information We Collect About You From Third Parties

How we use your information

We use your information, including your Personal Information, to manage our business and to maintain and develop commercial relationships with you. We will collect, use, and disclose such information only to the extent that is necessary for those purposes.

We use information that we collect about you or that you provide to us, including any Personal Information:


How we share your information

We will not rent or sell your information to third parties without your consent. We only share your data as specifically provided in this Privacy Policy.

Other Disclosures

In addition to any disclosure you may have consented to or permitted under the terms of this Privacy Policy, we may transfer your data, including Personal Information to third parties in the following limited circumstances:

  1. information you expressly consent to be shared;
  2. when relating to anonymized information (individuals cannot be identified by it);
  3. when you decide to make the information indexable by search engines, to share or to distribute the information to people or otherwise to make it available to the public;
  4. to satisfy any applicable law, regulation, legal process or enforceable governmental request within or outside your country of residence when we have a good faith belief that the law requires it;
  5. to enforce this Privacy Policy, the Terms, or an agreement, including investigation of potential violations thereof;
  6. to detect, prevent, or otherwise address fraud, security or technical issues, or protect the operations or you;
  7. to protect our rights, property or safety as well as yours, the public, or others;
  8. in connection with an acquisition, merger, change in control, debt financing, reorganization, sales of assets, bankruptcy or other change of our corporate structure or status; or
  9. as necessary in connection with the performance of requested services or solutions, or as otherwise appropriate in connection with a legitimate need.

How we store and secure your information

Information Security

We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.

In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.

If you have any questions about securing your personal data, please contact us in accordance with the “How to Contact Us” section below.

Information Retention

We will retain your Personal Information for as long as it is needed:

  1. to provide the products and services that you have requested;
  2. to communicate with you about a purchase or a request you have made to us;
  3. to manage your choices and rights you have exercised pursuant to this Privacy Policy;
  4. to comply with our legal and regulatory obligations and to demonstrate compliance,
  5. to resolve disputes and to enforce our rights and agreements.

We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.

Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.

Where We Store Information

We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.


How to contact us

If you have any questions about this Privacy Policy, you can contact us at (250) 474-4567.